BACHATA LEGACY MASTER REFUND POLICY
This Refund Policy governs all purchases, digital programs, courses, subscriptions, Event tickets, in person Services, and online Services offered by A & B Worldwide Entertainment LLC (operating as Daniel & Bri, Bri, Daniel, Bachata Legacy, Legacy Merch, Daniel Arnon, and Brianna Jones).
Welcome to Bachata Legacy. For good and valuable consideration, the receipt and sufficiency of which you hereby acknowledge, by checking a box, clicking purchase, paying a deposit, or logging into the platform, you consent to conduct business electronically, and you acknowledge that your digital action constitutes a legally binding electronic signature. In the event of any conflict or inconsistency between this Master Refund Policy and the Master Terms of Service regarding payments, cancellations, or refunds, the provisions of this Master Refund Policy shall strictly govern and control. If a specific product or Service has an additional refund addendum, those terms apply in conjunction with this document. Please review our product-specific terms here:
Private Lesson Terms
Event Terms
Legacy Merch Refund Policy
1.0 GENERAL STANDARD: ALL SALES ARE FINAL
1.1 UNLESS EXPLICITLY STATED OTHERWISE IN THIS DOCUMENT, ALL SALES ARE STRICTLY FINAL. NO REFUNDS, CREDITS, OR TRANSFERS WILL BE ISSUED FOR ACCIDENTAL PURCHASES, FAILURE TO CANCEL A SUBSCRIPTION, UNUSED ACCESS, MISSED EVENTS, OR USER ERROR. THIS STRICT NO-REFUND STANDARD APPLIES UNIVERSALLY TO ALL PRE-SALE PURCHASES, EARLY-ACCESS COURSES, AND FUTURE EVENTS, REGARDLESS OF THE PRODUCT FORMAT OR THE FINAL DELIVERY DATE.
2.0 Subscriptions and Memberships
2.1 Subscription payments are strictly non-refundable. You may cancel your membership at any time to prevent future billing. Cancellation does not entitle you to a prorated refund for prior charges, unused platform time, or early termination of an annual commitment.
3.0 Payment Plans and Defaults
3.1 Payment plans are a contractual Agreement to pay a balance over time, not a month-to-month subscription. If you purchase a product on a payment plan, you are legally obligated to complete the full balance. If a payment fails, our system will automatically retry. If your account remains in default, your access will be immediately revoked, and the entire remaining balance of your Agreement will become immediately due. We reserve the right to send defaulting accounts to a third-party collections agency, and you agree to be held fully liable for all associated collection costs, legal fees, and recovery expenses.
4.0 The Action-Based Guarantee (Digital Courses Only)
4.1 We do not offer refunds because of a change of mind or lack of time. We only offer refunds if you do the work and do not see results.
4.2 This guarantee applies exclusively to our Spins & Turns, Lady Style, Man Style, and Beginner to Pro Courses. All other programs, digital products, and Services are strictly final sale. If you do not see the product you purchased listed as an eligible option on the Official Pre-Course Video Submission Form, it is not eligible for a refund under any circumstances. To qualify for our Results-Based Guarantee on eligible courses, you must strictly meet the following criteria:
4.3 Step 1: The "Before" Video Request: Within seven (7) days of your purchase, and before watching any instructional modules, you must submit the official Pre-Course Video Submission Form.
4.4 Step 2: The "Before" Video Submission: Once you submit the form, you have exactly forty-eight (48) hours to film and email your Before Video to itsbachatalegacy@gmail.com. Watching any instructional lessons prior to submitting this video instantly voids your eligibility.
4.5 Step 3: The "After" Video: You must formally request a refund within ninety (90) days of purchase (or seven (7) days of course completion, whichever is earlier) via our Official Refund Request Form. Upon submitting the form, you will receive instructions for your After Video, which must be submitted by the provided deadline.
4.6 Video Standards: All videos must be full-body, horizontally framed, well-lit, and filmed in a single, continuous take (no cuts or edits). Device timestamp metadata must be intact.
4.7 Proof of Work: You must provide documentation that you actively engaged with the course, practiced consistently, and sought help from our team via comments or support emails when struggling.
4.8 Failure to meet every single requirement above results in automatic disqualification. We reserve the right, in our sole, absolute, and unreviewable discretion, to determine whether your submission meets the required standards of effort and completion. If abuse, low-effort submissions, or manipulation is detected, the request will be denied, and platform access permanently revoked.
5.0 Live, Virtual, and In-Person Events
5.1 All Event tickets, deposits, and passes—whether for physical venues or online/virtual broadcasts—are strictly non-refundable.
5.2 If we reschedule an Event, your ticket automatically transfers to the new date.
5.3 If we cancel an Event entirely, you will receive a credit equal to the amount paid (minus any third-party ticketing or processing fees), redeemable toward online subscriptions, digital courses, or Legacy Merch.
5.4 A & B WORLDWIDE ENTERTAINMENT LLC AND ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING, BUT NOT LIMITED TO, TRAVEL, LODGING, VISA EXPENSES, OR PERSONAL LOGISTICAL COSTS INCURRED BY YOU IN RELATION TO ANY PHYSICAL EVENT. YOU ASSUME ONE HUNDRED PERCENT (100%) OF THE FINANCIAL RISK FOR ANY THIRD-PARTY BOOKINGS MADE IN ANTICIPATION OF AN EVENT, EVEN IN THE CASE OF TOTAL EVENT CANCELLATION BY US.
6.0 Private Coaching and Add-Ons
6.1 All private coaching sessions, booking deposits, digital downloads, PDFs, bonuses, and instant-access items are strictly non-refundable. No exceptions will be made for medical, scheduling, or personal circumstances.
7.0 International Buyers and Digital Goods Waiver
7.1 By purchasing and instantly accessing our digital content, you expressly consent to immediate performance of the Agreement. You acknowledge and agree that by accessing the digital content, you permanently waive any legal right of withdrawal or "cooling-off period" provided by your local jurisdiction, including the EU/UK Consumer Rights Directives.
8.0 Zero Tolerance for Chargebacks
8.1 By making a purchase, you agree not to dispute charges with your bank or credit card company. Initiating a chargeback constitutes a material breach of this Agreement. If a chargeback is filed, your access to all Bachata Legacy platforms will be permanently terminated, and you formally agree to indemnify A & B Worldwide Entertainment LLC and its owners, officers, directors, employees, agents, and affiliates for the original purchase amount, plus all administrative fees, payment processor dispute fees, and collection expenses incurred.
9.0 Forfeiture for Breach of Terms
9.1 If your account access is suspended or permanently terminated due to a violation of our Master Terms of Service (including, but not limited to, account sharing, intellectual property theft, or abusive behavior), you immediately forfeit any right to a refund for past or current purchases.
10.0 Force Majeure and Technical Outages
10.1 No refunds, credits, or extensions will be granted for circumstances outside of our reasonable control, including, but not limited to, natural disasters, government mandates, venue cancellations, travel restrictions, or third-party streaming and platform outages (e.g., Zoom, Uscreen, Stripe).
11.0 GOVERNING LAW, ARBITRATION, AND LEGAL FEES
11.1 THIS POLICY IS GOVERNED BY THE LAWS OF THE STATE OF WASHINGTON. ALL DISPUTES, CLAIMS, OR CONTROVERSIES ARISING OUT OF OR RELATING TO THIS REFUND POLICY SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION IN THE STATE OF WASHINGTON, ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION UNDER ITS COMMERCIAL ARBITRATION RULES. YOU PERMANENTLY WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS ARBITRATION. THE PREVAILING PARTY IN ANY ARBITRATION OR LEGAL PROCEEDING SHALL BE ENTITLED TO RECOVER ITS REASONABLE ATTORNEY FEES, COSTS, AND OUT-OF-POCKET EXPENSES FROM THE NON-PREVAILING PARTY.
12.0 Severability
12.1 If any provision of this Refund Policy is found by a court or arbitrator to be unlawful or unenforceable, that specific provision shall be severed from this Agreement. The invalidation of one provision will not affect the enforceability and binding nature of all remaining provisions.
13.0 No Waiver
13.1 Our failure to enforce strict compliance with any part of this Policy does not constitute a waiver of our right to enforce that rule in the future. A one-time exception granted by our team does not invalidate our policies.
14.0 Entire Agreement and Updates
14.1 This Policy, along with any incorporated product-specific terms, constitutes the entire Agreement regarding refunds. This Agreement explicitly voids and supersedes all prior or contemporaneous communications, agreements, promises, representations, or understandings regarding refunds, whether oral or written, including, but not limited to, Instagram DMs, emails, text messages, WhatsApp messages, social media communications, and direct messaging. We reserve the right to update this Policy to reflect business changes. Active Users will be notified of material changes. Refund eligibility is always determined by the Policy active at the time your official request is submitted.
15.0 LIMITATION OF LIABILITY
15.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, A & B WORLDWIDE ENTERTAINMENT LLC AND ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATED TO YOUR PURCHASE, USE OF SERVICES, OR ANY REFUND CLAIM. IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY EXCEED THE TOTAL AMOUNT PAID BY YOU TO US FOR THE SPECIFIC PRODUCT OR SERVICE IN DISPUTE.
16.0 Time Limit on Claims
16.1 You must file any claim, dispute, or cause of action regarding a purchase, payment, or denied refund within one (1) year after the original transaction date. If you do not file within this strict one-year timeframe, your claim is permanently and irrevocably barred.