BACHATA LEGACY MASTER REFUND POLICY
This Refund Policy governs all purchases, digital programs, courses, subscriptions, event tickets, and online services offered by A & B Worldwide Entertainment, LLC (operating as Daniel & Bri, Bri, Daniel, Bachata Legacy, Legacy Merch, Daniel Arnon, Brianna Jones).
By making a purchase, you permanently agree to this Policy. If a specific product or service has an additional refund addendum, those terms apply in conjunction with this document. Please review our product-specific terms here:
1. General Standard: All Sales Are Final Unless explicitly stated otherwise in this document, all sales are final. No refunds, credits, or transfers will be issued for accidental purchases, failure to cancel a subscription, unused access, missed events, or user error.
2. Subscriptions and Memberships Subscription payments are strictly non-refundable. You may cancel your membership at any time to prevent future billing. Cancellation does not entitle you to a prorated refund for prior charges, unused platform time, or early termination of an annual commitment.
3. Payment Plans and Defaults Payment plans are a contractual agreement to pay a balance over time, not a month-to-month subscription. If you purchase a product on a payment plan, you are legally obligated to complete the full balance. If a payment fails, our system will automatically retry. If your account remains in default, your access will be immediately revoked, and the entire remaining balance of your contract will become immediately due. We reserve the right to send defaulting accounts to a third-party collections agency.
4. The Action-Based Guarantee (Digital Courses Only) We do not offer refunds because of a change of mind or lack of time. We only offer refunds if you do the work and do not see results.
This guarantee applies exclusively to our Spins & Turns, Lady Style, Man Style, and Beginner to Pro Courses. All other programs, digital products, and services are strictly final sale. If you do not see the product you purchased listed as an eligible option on the Official Pre-Course Video Submission Form, it is not eligible for a refund under any circumstances. To qualify for our Results-Based Guarantee on eligible courses, you must strictly meet the following criteria:
Step 1: The "Before" Video Request: Within 7 days of your purchase, and before watching any instructional modules, you must submit the official Pre-Course Video Submission Form.
Step 2: The "Before" Video Submission: Once you submit the form, you have exactly 48 hours to film and email your Before Video to itsbachatalegacy@gmail.com. Watching any instructional lessons prior to submitting this video instantly voids your eligibility.
Step 3: The "After" Video: You must formally request a refund within 90 days of purchase (or 7 days of course completion, whichever is earlier) via our Official Refund Request Form. Upon submitting the form, you will receive instructions for your After Video, which must be submitted by the provided deadline.
Video Standards: All videos must be full-body, horizontally framed, well-lit, and filmed in a single continuous take (no cuts or edits). Device timestamp metadata must be intact.
Proof of Work: You must provide documentation that you actively engaged with the course, practiced consistently, and sought help from our team via comments or support emails when struggling.
Failure to meet every single requirement above results in automatic disqualification. If abuse, low-effort submissions, or manipulation is detected, the request will be denied and platform access permanently revoked. All guarantee decisions made by our team are final.
5. Live, Virtual, and In-Person Events All event tickets—whether for physical venues or online/virtual broadcasts—are strictly non-refundable.
If an event is rescheduled by us, your ticket automatically transfers to the new date.
If an event is canceled entirely, you will receive a credit equal to the amount paid, redeemable toward online subscriptions, digital courses, or Legacy Merch.
We are not liable for user-side technical issues, personal internet outages, missed livestreams, or travel and lodging costs incurred for physical events.
6. Private Coaching and Add-Ons All private coaching sessions, digital downloads, PDFs, bonuses, and instant-access items are strictly non-refundable. No exceptions will be made for medical, scheduling, or personal circumstances.
7. International Buyers and Digital Goods Waiver By purchasing and instantly accessing our digital content, you expressly consent to immediate performance of the contract. You acknowledge and agree that by accessing the digital content, you permanently waive any legal right of withdrawal or "cooling-off period" provided by your local jurisdiction, including the EU/UK Consumer Rights Directives.
8. Zero Tolerance for Chargebacks By making a purchase, you agree not to dispute charges with your bank or credit card company. Initiating a chargeback constitutes a material breach of this Agreement. If a chargeback is filed, your access to all Bachata Legacy platforms will be permanently terminated, and you formally agree to indemnify A & B Worldwide Entertainment, LLC for the original purchase amount, plus all administrative fees, dispute costs, and collection expenses incurred.
9. Force Majeure and Technical Outages No refunds, credits, or extensions will be granted for circumstances outside of our reasonable control, including but not limited to natural disasters, government mandates, venue cancellations, travel restrictions, or third-party streaming and platform outages (e.g., Zoom, Uscreen, Stripe).
10. Governing Law This Policy is governed by the laws of the State of Washington. All disputes must be resolved exclusively through binding arbitration in Washington State. You permanently waive any right to participate in a class action lawsuit or class arbitration.
11. Severability If any provision of this Refund Policy is found by a court or arbitrator to be unlawful or unenforceable, that specific provision shall be severed from this agreement. The invalidation of one provision will not affect the enforceability and binding nature of all remaining provisions.
12. No Waiver Our failure to enforce strict compliance with any part of this Policy does not constitute a waiver of our right to enforce that rule in the future. A one-time exception granted by our team does not invalidate our policies.
13. Entire Agreement and Updates This Policy supersedes all prior verbal, written, or implied promises regarding refunds. We reserve the right to update this policy to reflect business changes. Active users will be notified of material changes. Refund eligibility is always determined by the Policy active at the time your official request is submitted.