This Refund Policy applies to all digital programs, courses, subscriptions, event tickets, and online services offered by A & B Worldwide Entertainment, LLC operating as Daniel and Bri, Daniel y Bri, Daniel & Bri, Bachata Legacy, Legacy Merch, Daniel Arnon, Bri Jones, Brianna Jones, and all variations, translations, abbreviations, alternate spellings, stage names, or identifiers referring to either or both artists. By purchasing any product or service from us, you agree to this Refund Policy in full.

Certain services and products have their own separate refund terms, including but not limited to:

• Legacy Merch (apparel and physical products)
• Private Lessons
• Organizer Bookings / Event Host Agreements (festival, studio, or organizer terms)
• Any written, product-specific refund policy explicitly displayed on a checkout page

These product-specific policies apply in addition to this Refund Policy.

If a product-specific policy conflicts with this Refund Policy, the product-specific policy overrides only for that specific product or service, and this Refund Policy continues to apply to all other purchases and all general matters.

All customers agree to this Refund Policy in full, regardless of the product or service purchased. All product-specific refund policies must be read together with this Refund Policy. Any topic not expressly covered in a product-specific policy is governed by this Refund Policy.

No verbal, written, or implied promises outside the posted refund policies create any entitlement to a refund.

Subscriptions
All subscription and membership payments are final and non-refundable. You may cancel any time, but cancellation stops future charges only and does not entitle you to a refund for prior charges, unused access, missed workshops, or early cancellation of an annual plan. No prorated refunds.

One-Time Digital Courses
No refunds are provided unless you qualify under the Results-Based Progress Guarantee. Only one refund request per customer. If abuse, fraud, or manipulation is detected, access is revoked and no refund is provided. Purchases made with special pricing or promotional discounts are only eligible for a refund of the amount actually paid, not the full retail value. No partial refunds.

Before and After Video Requirements for Refund Eligibility (Course Purchases Only)
To qualify for a Results-Based refund, the following steps and requirements must be met:

• Within 7 days of purchase, before watching any lessons, you must email itsbachatalegacy@gmail.com to request the required Before Video movements for your specific course. Required movements are subject to change at any time and must be obtained directly from us.
• After receiving the list of required movements, you must film and submit your Before Video within the same 7-day window. Watching any lessons before submitting your Before Video voids eligibility.
• Email the Before Video to itsbachatalegacy@gmail.com with your full name, account email, and the course name in both the email body and file name.
• Each course requires its own unique Before Video. Videos cannot be reused across courses or accounts.

Video Standards (apply to both Before and After Videos):
• Full body visible from head to toe
• Stable camera (no holding the phone)
• Good lighting
• Real-time, one continuous take (no cuts, edits, filters, speeding/slowing)
• Date visible on-screen or verifiable via device timestamp metadata
• Filmed by you and clearly demonstrating honest effort

After Video Requirements:
• You may only film and submit the After Video after you formally request a refund using this form: Tap here to be redirected
• Once you initiate a refund request, we will send you the list of required After Video movements and a submission deadline.
• The After Video must be emailed to itsbachatalegacy@gmail.com with your full name, account email, course name, and reference to your refund request.
• Careless, staged, incomplete, misleading, low-effort, or below demonstrated ability videos—or any video not meeting all technical requirements—void eligibility.

Failure to submit either video on time or meet any requirement results in automatic disqualification.

Required Engagement and Support
You must watch lessons, practice consistently, and seek help if confused. Valid support communication is either comments on the lesson page or a detailed email to support. Proof of engagement must accompany the request. Lack of engagement or failure to request support makes you ineligible.

Refund Request Deadline
Requests must be submitted by the earlier of 90 days after purchase or 7 days after completing the course. Late or incomplete submissions are automatically denied.

Submission and Review
All refund requests must be submitted through the official refund request form with all documentation included. Allow up to 30 days for review. Meeting requirements does not guarantee a refund. All decisions are final and binding.

Event Tickets
All event tickets are non-refundable. If an event is rescheduled, your ticket automatically transfers to the new date (including TBD dates). If an event is canceled, you will receive credit equal to the amount paid, redeemable toward online subscriptions, digital course purchases, or a Legacy Merch gift card. Private coaching is excluded.

Gift Cards
Gift cards are final sale, non-refundable, non-transferable, and do not expire. If a platform or store closes before redemption, any remaining value is forfeited.

Digital Add-Ons and Instant-Access Items
Instant-delivery digital items such as downloads, PDFs, bonuses, add-ons, digital tickets, playlists, and guides are non-refundable for any reason.

Private Coaching
All private coaching purchases are final sale and non-refundable. No exceptions for medical, scheduling, or personal circumstances.

Payment Plans and Failed Payments
If a payment plan fails, you will receive a warning and an automatic retry will process. If payment still fails, access may be paused or revoked until payment is corrected. No refunds are issued for failed or missed payments.

Duplicate Purchases and Errors
Refunds are granted only for system errors caused by us. No refunds for accidental purchases, wrong course selection, duplicate purchases due to user error, failure to cancel, incorrect email entry, or other customer mistakes.

No Partial Refunds
No partial refunds under any circumstances.

Force Majeure
No refunds, credits, rollovers, or alternative access for events outside our control, including disasters, pandemics, government orders, outages, or other emergencies.

Platform and Content Availability
We may update, modify, add, restrict, or discontinue any content, program, or platform features at any time without refund, credit, or alternative delivery.

Abuse Prevention and Fraud
If manipulation, falsified materials, multiple accounts, multiple refund attempts, or chargeback attempts are detected, access is revoked permanently, no refund is provided, and you may be responsible for fees, collections, damages, and legal costs.

Minors
Purchases by minors must be made with the consent and supervision of a parent or guardian. We are not responsible for unauthorized minor purchases.

Chargebacks Prohibited
By purchasing, you agree not to dispute charges. Any chargeback attempt makes you responsible for all associated fees, costs, and damages.

Governing Law and Dispute Resolution
This Policy is governed by the laws of Washington State, USA. All disputes must be resolved exclusively through binding arbitration in Washington State. You waive any right to participate in a class action.

Entire Agreement and Updates
This Policy is the full refund agreement and supersedes all prior statements. The most recent posted version of this Refund Policy applies to all purchases, products, services, memberships, and event tickets, regardless of the date of purchase. We may update this Policy at any time without notice. Refund eligibility is determined based on the Policy version in effect at the time the refund request is submitted.